Privacy Policy

Welcome to ATC Travelzone, where you get to explore yourself with affordable luxury travel experiences (“we,” “our,” or “us”). Your privacy is of utmost importance to us, and thus, this Privacy Policy outlines how we collect, use, and protect your information once you visit and interact with our website. By using our services or interacting with our website, you agree to the terms outlined in this policy below.

Information We Collect

At ATC TravelZone, we are committed to collecting and using your information responsibly. We gather both personal and non-personal data to enhance your experience and provide you with the best possible service. Our data collection practices include, but are not limited to, the following:

1. Personal Information

We collect personal information directly from you when you engage with our services. This includes, but is not limited to:

• Name: To personalize your experience and address you appropriately in our communications.
• Email Address: To send you booking confirmations, updates, newsletters, and promotional offers.
• Phone Number: To contact you regarding your bookings, provide customer support, and inform you of any changes or updates.
• Payment Information: To process your transactions securely and efficiently.
• Travel Preferences: To tailor our offerings to your interests and needs, ensuring a more personalized experience.

You may provide this personal information when you:

• Book a Tour: Complete the booking process for any of our travel services.
• Sign Up for Our Newsletter: Subscribe to receive our latest news, updates, and promotions.
• Contact Us Through Our Website: Use our contact forms or other communication channels to reach out to us with inquiries or feedback.

2. Non-Personal Information

We also collect non-personal information automatically as you navigate our website. This helps us understand how our website is used and how we can improve your experience. Non-personal information includes:

• Browser Type: Information about the browser you use to access our website, which helps us optimize our site for different browsers.
• IP Address: Your internet protocol address, which helps us understand the geographical distribution of our visitors.
• Operating System: Information about your operating system, aiding us in ensuring compatibility and optimizing performance.
• Pages Visited: Data on which pages you visit and the duration of your visits, helping us understand what content is most valuable to our users.
• Referring URL: The website you visited before arriving at ours, providing insights into how users find us.

This non-personal information is collected through tools such as:

We use Google Analytics to collect and analyze website usage data, which helps us improve our website’s functionality, user experience, and overall performance.

3. Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance your browsing experience. This includes:

• Temporary cookies that remain in your browser until you leave our website, helping us remember your actions during a single visit.
• Long-lasting cookies that remain on your device for a specified period or until you delete them, helping us recognize you on subsequent visits.

Cookies help us:

• Save your settings and preferences for future visits.
• Monitor website performance and usage patterns to improve our services.
• Deliver content and advertisements tailored to your interests.

4. Third-Party Services

We may also receive information about you from third-party services that integrate with our website, including social media platforms and advertising networks. This information helps us provide more targeted and relevant content and advertisements.

How We Use Your Information

At ATC TravelZone, we are dedicated to using your personal information responsibly to provide you with the best possible service. Our practices regarding the use of your personal information include, but are not limited to, the following:

1. Processing Bookings and Providing Tour Services

We use your personal information to:

• Process Your Bookings: Ensure that your travel reservations are accurately completed and confirmed.
• Provide Tour Services: Coordinate with tour operators and service providers to deliver the travel services you have booked.

2. Communication with Customers

We use your personal information to:

• Communicate About Bookings: Send you confirmations, updates, and any necessary information related to your bookings and travel plans.
• Customer Support: Address any inquiries, concerns, or issues you may have regarding our services.

3. Sending Newsletters and Promotional Emails

We use your personal information to:

• Send Newsletters: Keep you informed about our latest news, travel tips, and updates.
• Promotional Emails: Provide you with special offers, discounts, and promotions. You can opt out of receiving these emails at any time by following the unsubscribe instructions included in each email or by contacting us directly.

4. Improving Our Website and Services

We use your personal information to:

• Enhance User Experience: Analyze how you use our website to improve its functionality, design, and content.
• Service Improvement: Gather feedback and insights to refine our services and better meet your needs.

Sharing Personal Information

We are committed to maintaining the confidentiality of your personal information and only share it under specific circumstances, as outlined below:

1. Tour Operators and Service Providers

We share your personal information with trusted third parties involved in providing the travel services you have booked. This includes:

• Tour Operators: To facilitate your tours and travel arrangements.
• Service Providers: To ensure that all aspects of your travel experience are well-coordinated and managed.

These third parties are required to handle your personal information in accordance with our privacy policy and applicable data protection laws.

2. Legal Authorities

We may disclose your personal information to legal authorities if required by law, including:

• Compliance with Legal Obligations: To comply with legal processes, court orders, or governmental requests.
• Protection of Rights: To protect the rights, property, or safety of our users, ourselves, or others.

Data Protection

At ATC TravelZone, safeguarding your personal information is of utmost importance to us. We employ comprehensive security measures to ensure that your data is protected against unauthorized access, disclosure, or destruction. Our data protection practices include, but are not limited to, the following:

1. Security Measures

We implement a variety of technical and organizational security measures to protect your personal information, including:

• Restricting access to personal data to authorized personnel only, based on job role and necessity.
• Utilizing advanced firewall and antivirus systems to prevent unauthorized access and protect against malicious software.
• Encrypting sensitive data both at rest and in transit to safeguard against unauthorized access.

2. SSL Encryption

Our website uses Secure Socket Layer (SSL) encryption technology to ensure secure data transmission. This includes:

• Encrypting data exchanged between your browser and our servers, ensuring that any information you provide is transmitted securely.
• Protecting your payment information and other sensitive data during online transactions to prevent interception by unauthorized parties.

3. Regular Security Audits

We conduct regular security audits and assessments to identify and address potential vulnerabilities. This includes:

• Continuously scanning our systems for security weaknesses and addressing them promptly.
• Engaging in regular penetration testing to simulate cyberattacks and evaluate the robustness of our security measures.

4. Secure Data Storage

We ensure that your data is stored securely by implementing:

• Using encryption to protect data stored on our servers.
• Continuously monitoring access to data storage systems to detect and respond to unauthorized access attempts.

5. Incident Response Plan

We have a comprehensive incident response plan in place to address any potential data breaches. This includes:

• Immediate Action: Quickly identifying and containing security incidents to minimize impact.
• Notification: Informing affected individuals and relevant authorities promptly in the event of a data breach.
• Remediation: Taking corrective actions to prevent future incidents and enhance our security posture.

6. Staff Training and Awareness

We provide ongoing training and awareness programs for our staff to ensure they understand and adhere to data protection principles. This includes:

• Regularly educating employees about security best practices and potential threats.
• Requiring staff to sign confidentiality agreements to protect customer data.

Your trust is essential to us, and we are dedicated to maintaining the highest standards of data protection. If you have any questions or concerns about our data protection practices, please contact!

Customer Rights

As our valued customer and user of the ATC TravelZone website, you have various rights revolving around your personal information. We are excruciatingly committed to protecting and respecting these rights to ensure transparency in our everyday practices. Your rights include, but are not limited to, the following:

1. Access and Update Your Personal Information

Your rights include:

1. Request a copy of the personal data we store for you. This includes any information you have provided to us and any data generated through your use of our services.
2. Correct or update any inaccuracies or incomplete information. This ensures that the data we hold is accurate and up-to-date.

2. Opt-Out of Marketing Communications

Your rights include:

1. Choose not to receive marketing emails, newsletters, or promotional materials from us. Each marketing communication includes an option to opt-out, or you can contact us directly to update your preferences.
2. Select the types of communications you wish to receive and customize your preferences to suit your interests and needs.

3. Request Data Deletion

You have the right to:

1. Ask us to delete your personal information from our records. This is subject to certain legal requirements and obligations. We will make every effort to comply with your request, provided there is no legal reason for retaining the data.
2. In certain circumstances, you can request the complete removal of your personal data from our systems, ensuring that your information is no longer processed or stored by us.

4. Data Portability & Restrict Processing

You have the right to:

1. Request the transfer of your personal information to another service provider in a structured, commonly used, and machine-readable format. This allows you to reuse your data across different services.
2. Request the restriction of processing your personal information in specific situations, such as if you contest the accuracy of the data or object to its processing. 

Changes to this Policy

At ATC TravelZone, we are committed to maintaining the highest standards of privacy and data protection. To ensure that our practices remain effective and compliant with relevant laws and regulations, we may update this Privacy Policy from time to time. Our approach to policy changes includes, but is not limited to, the following:

1. Right to Update

We reserve the right to update or modify this Privacy Policy at any time. Changes may be made to reflect new legal requirements, technological advancements, or improvements in our services and data protection practices.

2. Notification of Changes

When we make changes to this policy, we will:

• Post Updates on Our Website: Any changes will be clearly posted on our website to ensure that you are always aware of the current version of our Privacy Policy.
• Update the Effective Date: The effective date at the top of the Privacy Policy will be revised to indicate when the latest changes were made.

3. Your Continued Use

Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

4. Contact for Concerns

If you have any questions or concerns about changes to this Privacy Policy, please do not hesitate to contact us. We are here to address any issues and ensure that you are comfortable with how your personal information is handled.

To exercise any of these rights, please contact us at:

ATC TravelZone
Email: info@atctravelzone.in
Phone: +91- 9361529611

We will respond to your requests promptly and in accordance with applicable data protection laws. Your privacy and satisfaction are our top priorities.