1. Introduction
Welcome to ATC TravelZone. These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or using ATC TravelZone’s services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. Definitions
ATC TravelZone refers to Avaris Tourism and Development Private Limited, operating under the brand name ATC TravelZone.
Client/User/You refers to any person or entity using our website or services.
Services include travel planning, booking, and advisory services provided by ATC TravelZone.
3. Use of Our Services
3.1. Eligibility
You must be at least 18 years old to use our services. By using our website, you confirm that you are of legal age to form a binding contract with ATC TravelZone.
3.2. Accuracy of Information
You agree to provide accurate, current, and complete information during your interaction with our services. ATC TravelZone is not responsible for any errors or omissions in the information provided by you.
3.3. Use of Content
The content on our website, including text, images, logos, and other materials, is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any content from our website without prior written permission from ATC TravelZone.
4. Booking and Payments
4.1. Booking Process
All bookings made through ATC TravelZone are subject to availability and acceptance by the service providers. We act as an intermediary between you and the service providers (hotels, airlines, tour operators, etc.).
4.2. Payment Terms
Payments for bookings must be made in full before the booking is confirmed. Payment methods include credit card, debit card, bank transfer, or any other method agreed upon at the time of booking.
4.3. Pricing and Availability
Prices quoted on our website are subject to change without notice. Availability of services cannot be guaranteed until a booking is confirmed.
4.4. Cancellations and Refunds
Cancellations and refunds are subject to the policies of the respective service providers. ATC TravelZone will assist in the process but is not responsible for the outcome. Administrative fees may apply for cancellations, and certain bookings may be non-refundable.
5. Travel Documents and Insurance
5.1. Travel Documents
It is your responsibility to ensure that you have the necessary travel documents, including valid passports, visas, and health certificates. ATC TravelZone is not liable for any issues arising from incomplete or invalid documentation.
5.2. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance that covers cancellations, medical emergencies, personal liability, and loss of baggage. ATC TravelZone does not provide travel insurance and is not responsible for any losses incurred.
6. User Responsibilities
6.1. Conduct
You agree to use our website and services responsibly and not engage in any unlawful or prohibited activities. You must not interfere with the operation of our website, engage in fraud, or provide false information.
6.2. Indemnification
You agree to indemnify and hold ATC TravelZone harmless from any claims, losses, liabilities, damages, or expenses arising from your use of our services or violation of these Terms and Conditions.
7. Limitation of Liability
ATC TravelZone acts as an intermediary between you and the service providers and does not assume liability for any direct, indirect, incidental, or consequential damages resulting from the use of our services. This includes, but is not limited to, loss of travel time, personal injury, delays, cancellations, or changes in itineraries.
8. Changes to Services and Terms
ATC TravelZone reserves the right to modify, suspend, or discontinue any part of our services at any time without notice. We may also revise these Terms and Conditions as needed, and any changes will be effective immediately upon posting on our website.
9. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts of New Delhi, India.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
ATC TravelZone
Email: support@atctravelzone.com
Phone: +91- 9361529611